With the Picture-in-Picture (PiP) mode, multitasking is easy on iPhone and iPad. You can enjoy a video call with someone and order food at the same time. The PiP mode works with apps that play video, and FaceTime is one of them. Sadly, the Picture-in-picture mode doesn’t work properly for many iPhone and iPad users. Let’s see how to fix it in the post.
Using picture-in-picture is effortless. You swipe up when you view video content in an app that supports PiP mode or press the Home button. That should put your FaceTime video in a floating window. However, that’s what doesn’t happen with many users. Either the video gets paused, or nothing happens when they try to put the FaceTime video in PiP mode.
Don’t worry. The following fixes should get PiP mode for FaceTime back on track. Let’s start.
1. Restart Phone
At times, fixing any problem, including picture-in-picture mode not working, is as easy as restarting your iPhone or iPad. So stop whatever you are doing on your device and restart it.
2. Check Supported Software Version
Apple brought in the picture-in-picture mode with iOS 14 on iPhone. Before iOS 14, if you swiped out of the FaceTime window, your video would pause. That doesn’t happen in iOS 14. Your video will now be present in a floating window on top of any background app. You can read the news or scroll through Facebook while on a FaceTime call.
So if your video is pausing, you will need to check the software version installed on your device. It should be running iOS 14 or above on iPhone and iOS 13+ on iPad.
To check the software version on iPhone or iPad, go to Settings > General > About. Check the number listed under the Software version. If it’s less than the supported versions, update it as shown below.
Another way to fix the Picture-in-picture mode not working properly for FaceTime is to disable FaceTime temporarily. For that, go to Settings > FaceTime. Turn off the toggle next to FaceTime. Restart phone. Then enable the same toggle again to turn it on.
If the issue persists, you will need to reset all settings on your iPhone and iPad. It's different from formatting your phone. Fortunately, it’s not a manual task that you will have to endure. You can do it with a single tap by going to Settings > General > Reset > Reset All settings. Confirm when asked.