7 Best Fixes for FaceTime Not Working on Windows 11

If any of your contacts use FaceTime, you don’t have to deprive yourself of taking their calls while using your Windows 11 PC. You can fire up the browser on your Windows 11 computer, connect the webcam, and start chatting with your loved ones through FaceTime.

But, some users complain they can’t use FaceTime on their Windows 11 PCs. If you also face similar issues, keep reading this post, where we suggest the best fixes for FaceTime not working on Windows 11.

1. Use Chrome and Edge Browser for FaceTime

The first solution that should instantly get you started with FaceTime calls on your Windows 11 PC is using on Chrome or Microsoft Edge browser. As per the official Apple support page, you can only use FaceTime on Windows 11 with the help of Chrome and Microsoft Edge.

2. Enable Camera and Microphone Access

If FaceTime is still not working on your Windows 11 PC, check if your web browser has Camera and Microphone access. Since Chrome and Edge are recommended for using FaceTime, here’s how you can check the same on these respective browsers.

On Chrome

Step 1: Open the Chrome browser on your Windows 11 PC.

Step 2: Click the three vertical dots in the top-right corner and select Settings.

Step 3: Select Privacy and Security from the left menu.

Step 4: Scroll down and select Site Settings at the bottom.

Step 5: Select Camera.

Step 6: Ensure that websites are allowed to ask for Camera permission on Chrome.

Step 7: Go back and check the same for Microphone.

Step 8: Open a new tab and check if the problem is solved.

On Microsoft Edge

Step 1: Open Microsoft Edge on your Windows 11 PC.

Step 2: Click the three horizontal dots at the top-right corner and select Settings.

Step 3: Select Cookies and Site Permissions from the left menu.

Step 4: Click on Camera.

Step 5: Check if websites can ask for Camera permission on Edge.

Step 6: Go back and check the same for Microphone.

Step 7: Open a new tab and check if the problem is solved.

Refer to our post if Bing Chat is not working in Edge on Windows 11.

3. Check FaceTime Call Link

If you still face the issue, ask your contact to reshare the FaceTime call link. The call link has expired. You can always ask for another FaceTime call link and check if the problem is solved.

4. Check if Joining FaceTime Calls Is Enabled

After creating a FaceTime call link on an iPhone, there’s an option to allow others to join that call. You need to ask your contact to check whether joining FaceTime calls via the link has been enabled. Here’s how to check the same.

Step 1: Open FaceTime on your iPhone and create a Call Link.

Step 2: Tap the Info icon at the top-right corner after joining the FaceTime call.

Step 3: Check if the option of Silence Join Requests has been disabled.

Step 4: Join the call on your Windows 11 PC and check if the problem is solved.

5. Enable Hardware Acceleration for Chrome and Edge

Hardware Acceleration is meant to boost the performance of your web browser by enhancing our GPU resources for graphic-intensive tasks. These include watching videos, playing games, and taking FaceTime calls. So if FaceTime is still not working on Windows 11, you should check and enable Hardware Acceleration for Chrome and Microsoft Edge.

On Microsoft Edge

Step 1: Open Microsoft Edge on your Windows 11 PC.

Step 2: Click the three dots at the top-right corner and select Settings.

Step 3: Click on System and Performance from the left menu.

Step 4: Check if Hardware Acceleration is enabled.

Refer to our post to learn how to enable Hardware Acceleration on Chrome.

6. Check Your Internet Connection

It is good to check your internet speed and be sure that your Internet Service Provider not facing any downtime. In case you have a dual-band router, we suggest switching to a 5GHz frequency band on your Windows 11 PC for the best internet speed on your connection.

7. Update Microsoft Edge and Chrome

Lastly, we recommend installing the latest Microsoft Edge and Chrome on your Windows 11 PC.

Update Chrome

Step 1: Open the Chrome browser on your Windows 11 PC.

Step 2: Click the three dots in the top-right corner and select Settings.

Step 3: Click on About Chrome at the bottom-left corner.

Step 4: If an update is available, download and install it.

Update Microsoft Edge

Step 1: Open Microsoft Edge on your Windows 11 PC.

Step 2: Click the three horizontal dots at the top-right corner and select Settings.

Step 3: Click on About Microsoft Edge at the bottom-left corner.

Step 4: If an update is available, download and install it.

Use FaceTime on Windows 11

Using FaceTime to catch up with friends who use iPhone, iPad and Mac is easier from Windows. At times, it’s usually the permissions with the browser or something trivial. These solutions will help if you ever face the issue of FaceTime not working on your Windows 11 PC.