Top 7 Fixes for Chat Bubbles in Android 11 Not Working

Chat bubbles is one of the Android 11 features that got me excited. You can reply to messages without opening a messaging app and while scrolling through other apps. That makes it look like a godsend feature. Sadly, many Android 11 users are unable to use the chat bubbles. Are chat bubbles or chat heads not working on your phone as well? Don’t worry. We’ve figured out 7 working solutions to fix the chat bubbles not working in Android 11 running phones.

Android 11 chat bubbles not working fr

When one talks about chat bubbles, I’m sure you’ll think about Facebook Messenger first. That’s because Facebook Messenger was the first app to officially use chat heads. The feature is available in FB Messenger for years now.

With Android 11, you can enjoy the same feature with other messaging apps. Let’s see you can get chat bubbles to work for other apps in Android 11. But before that, you should know about chat bubbles a bit.

What Are Chat Bubbles

Traditionally, when you would tap on a notification, the app would open in a full-screen mode. Thus, taking you away from the app you were actually using.

Chat bubbles allow you to multitask since they float on top of the app that you are currently using. Whenever you receive a message notification, you can choose to open the notification in the chat bubble and continue using the existing app. When you do so, a floating app window will open. When you are done texting, the floating app window will collapse, and the bubble will show up. Tapping the bubble will again open the chat screen.

Android 11 chat bubbles not working 13

Let’s check various fixes now.

1. Check Software Version

Before you start troubleshooting, we recommend you check the software version of your Android phone. Chat bubbles need at least Android 11 to work. So if your phone is running Android 9 or 10, you will not get this feature.

To check your phone’s software version, go to Settings > About. You’ll notice a number listed under the Android version label. And if it is Android 11, then you need to check if your phone has any pending updates.

Android 11 chat bubbles not working 1

2. Restart Phone

In case you have just installed Android 11 and you are yet to see the chat bubbles, then you should restart your phone properly.

3. Update Apps

After you have updated your phone’s software, make sure you update all the apps on your phone, especially the messaging apps. To update all apps, launch Google Play Store and open the left sidebar. Tap on My apps & games. Tap on Update all apps.

Android 11 chat bubbles not working 16
Android 11 chat bubbles not working 17

4. Apps Supporting Chat Bubbles

You should note that the chat bubbles feature works mostly with messaging apps, such as Telegram, Android Messages, Facebook Messenger, etc. This should be pretty clear that the messaging apps should officially support chat bubbles on a phone running Android 11. That said, the app developers need to implement the support for the chat bubbles feature first, and only then you can use it.

At the time of writing this post, only a handful of apps supports the feature and that will change soon. Those apps include Telegram, Facebook Messenger, and Android Messages (that too only in the Beta version). WhatsApp doesn’t support this feature yet.

Tip: If you want chat bubbles for Android Messages app, download the Beta version of the app from Play Store.

5. Enable Chat Bubbles Functionality

To use chat bubbles, you need to enable a global setting, followed by enabling it in the individual apps as shown in the next solution. Here we will tell you how to enable the chat bubbles functionality on Android 11.

Step 1: Open Settings on your Android 11 phone. Go to Apps & notifications.

Step 2: Tap on Notifications. You will find the Bubbles setting. Tap on it.

Android 11 chat bubbles not working 2
Android 11 chat bubbles not working 3

Step 3: Enable the toggle next to ‘Allow apps to show bubbles.’

Android 11 chat bubbles not working 4

6. Enable Chat Bubbles in App Settings

You need to enable the feature in the respective apps as well. Here are the steps:

Step 1: Open Settings on your phone and go to Apps.

Step 2: Under All apps, tap on the app for which you want to enable chat bubbles. Let’s say Telegram. Tap on Telegram.

Android 11 chat bubbles not working 5

Step 3: Tap on Notifications inside Telegram. Then tap on Bubbles.

Android 11 chat bubbles not working 6
Android 11 chat bubbles not working 7

Step 4: Make sure ‘All conversations can bubble’ is selected.

Note: If you set the notification as a Priority notification, chat bubbles are automatically enabled for that conversation.

Android 11 chat bubbles not working 8

7. Use Chat Bubbles in Proper Manner

Once you have enabled the chat bubbles setting, it’s time to use them. For that, you need to open the notification panel when you receive a notification from a messaging app. You will find the chat bubble icon at the bottom-right corner of the notification. Tap on it to open the floating chat window.

Android 11 chat bubbles not working 9
Android 11 chat bubbles not working 11

In case you don’t find the icon, tap on the small arrow on the notification. Then tap the chat bubble icon.

Android 11 chat bubbles not working 10
Android 11 chat bubbles not working 9

Tip: Find out how to add custom shortcuts to the Android notification drawer.

When the bubble is activated, any new messages you receive in that app will appear as bubble notifications. Tap on the bubble to open the message in the floating window. Tap anywhere outside the window to collapse the window.

Android 11 chat bubbles not working 12
Android 11 chat bubbles not working 13

Tap on Manage at the bottom of the floating window to dismiss the bubble or to stop chat bubbles for the current conversation.

Android 11 chat bubbles not working 14
Android 11 chat bubbles not working 15

Chat Bubbles Forever

Now that you know how you can fix when chat bubbles are not working for messaging apps, you can pick which ones to use. While they’re extremely convenient for multi-tasking, you can also carry on conversations discreetly.

If you own a Samsung phone, you can use floating chat heads without Android 11. Samsung phones come with a native feature of its known as Smart pop-up view. To enable it, go to Settings > Advanced features > Smart pop-up view. Then enable the apps to use the feature. You can use chat heads for WhatsApp as well using Smart pop-up view.

Next up: Love customizing and personalizing your Android phone? Check out 9 tips to customize lock screen on Android phones from the next link.

Last updated on 13 July, 2021

The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.