Verified accounts have been the rage ever since they first appeared on social media services like Twitter and Facebook and now WhatsApp seems to be extending this feature to their platform as well.
The verified account feature isn’t for the general users but only for business accounts on WhatsApp.
Given the huge potential of the messaging service which has more than a billion active users, many businesses have started using it to attract potential customers or solve the queries of the existing ones.
‘WhatsApp is exploring ways for you to communicate with the businesses that matter to you’ and towards this end they have started verifying business accounts — currently in a pilot program.
If a contact appears with a ‘green badge’ next to its name, that means the number has been confirmed by WhatsApp to belong to a business account. This green badge looks similar to the blue tick on Facebook or Twitter.
WhatsApp will indicate a user that they’re talking to business contacts via yellow messages inside a chat. Messages with a verified business account can not be deleted.
Business Contact Appearance
If the phone number associated with the business is already saved in your phone book then it will appear as that name. If the business contact isn’t saved in your phone address book, then the name will appear the same as the business has chosen for themselves.
Last month, WhatsApp released another update for its beta testers which includes 3 new launcher app shortcut options which will enable users to perform tasks directly from the home screen of the device.
These features won’t be available on stock Android launchers but users will get this option if they’re running a third party launcher app like Nova launcher.