OnePlus 5 recently came under heavy criticism of the internet community after reports came out stating that phone rebooted every time while dialling emergency service number 911 in the USA. Now, the company has officially acknowledged the issue and assured to fix it shortly with an OTA (On the Air) software update.
While there were some random complaints on Reddit avowing that the OnePlus 5 malfunctioned while calling 911 in the United States, the grave problem came to limelight only after a Facebook user uploaded a video demonstrating it.
In the footage, it was clearly seen how the latest flagship went into a reboot while dialling the emergency number. Eventually, the issue was confirmed by several users residing in the US.
Soon, OnePlus contacted the uploader of the video and obtained the details and log files regarding the bug. After that, the company sent him an exclusive test OTA which fixed the issue successfully.
Today, OnePlus released an official statement which reads,” We have been in touch with the customer and have tested a software update that has resolved the issue. We will be rolling out the software update shortly.”
This indicates that the OnePlus 5 users will soon receive an OTA update which will solve the dangerous glitch. However, the company didn’t mention any specific release date of the fix.
The journey of the OnePlus 5 hasn’t been smooth so far. The flagship smartphone has suffered one after another bug which is quite bad for its reputation.
Recently, the handset was reported to suffer from a Jelly Scrolling issue, which OnePlus clarified as normal. The successor of the OnePlus 3T still doesn’t support stabilization in 4K videos, and there are a handful of other minor hitches.