PCs Running Old Intel Processor Don’t Support Windows 10 Creators Update

Microsoft is moving ahead with the Windows 10 Fall Creators update but several of the earlier 2-in-1 hybrid PCs running on Intel processors have been left behind as they don’t support the latest Creators update — resulting in a bug-filled experience if updated.

People who bought the 2-in-1 laptops in 2013-2014 and received a free upgrade from Windows 8 to Windows 10 are now facing issues after having updated to Windows 10 Creators update.

While a lot of users are unable to upgrade to the Windows 10 Creators update, others are facing issues with the graphic rendering — possibly due to incompatible drivers.

This issue has been found particularly in the machines running on Intel’s Clover Trail Atom processor. The following ones aren’t supported:

  • Atom Z2760
  • Atom Z2520
  • Atom Z2560
  • Atom Z2580

If your hybrid Windows PC is powered by any of these chipsets, then after installing Windows 10 Creators update, you might face issues such as missing icons and text which might even show up as solid colour blocks.

Those of you who have already installed the Creators Update and are facing similar issues can use the Windows 10 recovery options to revert back to the older Windows 10 build.

Although, when first released, the processor was said to be compatible with Windows 10 and the only option people using these hybrid laptops is to wait for Microsoft and Intel to resolve the issue.

The primary issue seems to be with drivers, but there is some good news for those stuck comes in form of Acer’s statement, “Microsoft is working with us to help provide compatible drivers to address this incompatibility.”

This incompatibility might result in security risk for the users.

While this might only seem like an issue of being stuck with the older Anniversary update and not being able to receive new features which are a part of the Creators update, an even bigger issue is that this could lead to problems receiving future security updates for these PCs if the issue remains unfixed.

Microsoft doesn’t have long to resolve this issue as security updates for the Windows 10 Anniversary update will stop in early 2018, and those stuck with the Anniversary update could be exposed to security threats.

Prayank

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