Last month Twitter had announced that it’ll be taking the much-needed steps in order to fight trolls and cyber bullies on their network, and on Tuesday, Ed Ho, VP of Engineering at the company announced their new plans towards that end.
Talking to the Twitterati, Ed Ho had acknowledged that the company hasn’t been consistent with their updates or in solving customer grievances and promised that 2017 will be a lot different as the company aims to push out updates at a quicker pace.
Twitter will now stop the creation of abusive accounts, introduce safe search results and put irrelevant and abusive tweets at the bottom of a thread.
“We stand for freedom of expression and people being able to see all sides of any topic. That’s put in jeopardy when abuse and harassment stifle and silence those voices. We won’t tolerate it and we’re launching new efforts to stop it,” Ed Ho stated.
Fight Against Cyber Bullies
According to their new update, the micro-blogging social network site will be working on identifying users that have previously been permanently suspended and preventing them from creating accounts under new aliases.
The company will also block accounts which have been created just to harass and abuse others.
Safe Search Update and Collapsing Abusive Tweets
The new ‘safe search’ feature, which will be available on Twitter soon will block potentially abusive or sensitive content from accounts which have been blocked or muted by a user to appear in their search results.
The content tweets blocked by safe search won’t crowd a user’s search feed but will be available to them if they specifically look for it.
In a bid to maintain a relevant conversation thread, Twitter will collapse abusive and less relevant tweets so as to bring out the most relevant tweets to the top of a conversation.
The least relevant and abusive tweets will be moved to the bottom of the pile.
“In the days and weeks ahead, we will continue to roll out product changes – some changes will be visible and some less so. With every change, we’ll learn, iterate, and continue to move at this speed until we’ve made a significant impact that people can feel,” Ed Ho concluded.
The year 2016 was a bumpy ride for the social media network service as a major acquisition deal fell apart, and with their stand against trolls, the company is now trying to find its footing in 2017 by making their platform more user-friendly.
Twitter had started working on fighting abuse on their platform in November 2016 with updates to its policy against abuse, allowing users to report abusive tweets and muting accounts too, and now look forward to building upon that as users will see these new changes roll out in the next few weeks.