Solutions to Common Android Wi-Fi Problems

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wifi routerFriends of mine who use an Android come over to me usually with problems related to their devices’ Wi-Fi connectivity. Moreover, it’s not a single isolated issue. There are all kinds of them they bring up.

I usually fix their problem after few troubleshoots but today while I was fixing a problem on my device, I realized that it could happen to any one — even to my readers on Guiding Tech. Hence we are going to discuss four of the most common Android Wi-Fi problems and see the probable causes and solutions to them.

Android Cannot Scan a Wi-Fi Network


There may be two reasons as to why your Android cannot scan a network automatically. The first reason may be that the network you are trying to connect to could be Ad-Hoc in nature. As most of the Android phones are not configured to work on Ad-Hoc networks but on access points, they don’t scan them.

The second reason may be that the Wi-Fi network you are trying to connect to might be hidden for security reasons.


By default, Android does not support Ad-Hoc Wi-Fi network but many developers patch the wpa_supplicant file on Android in order for them to work. If you do a quick Google search you will be able to find if there’s a fix available for your device but the fix can only be performed on a rooted phone. Furthermore, don’t forget to back up your original wpa_supplicant file if at all your phones goes into foreclose or boot loops.

ad network manually

If the problem is with the hidden network, you can try to add the network manually. In Android Wi-Fi settings open menu and tap to add a network manually. You must enter the correct SSID and authentication type and password in order to connect to the network. If both the credentials are correct, the Android phone will be able to connect to the network.

Wi-Fi Keeps Disconnecting Frequently


The most obvious reason for the problem may be with the Wi-Fi Sleep Policy which disconnects your Wi-Fi every time your Android goes to sleep to save your battery’s juice.


To manage Wi-Fi Sleep Policy, open Advance Wi-Fi settings on Android and tap the option Keep Wi-Fi on during sleep. Here, check the option Always  to enjoy an uninterrupted connectivity, but you will have to compensate it with your battery life.

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advanced settingskeep wifi on

If you are using any third-party app to save your battery, check if it’s controlling your Wi-Fi and other radio services and configure accordingly.

Obtaining IP Address Infinite Loop


I don’t know the exact reason behind this, but it might be a bug in Android. I have seen many people getting this problem, and it gets kind of annoying when the problem does not gets fixed even after restarting the device.


First of all, you must restart your Wi-Fi router and see if that helps. Many people say that resetting the phone to factory state works but that’s not an appropriate solution. Wi-Fi Fixer is an amazing Android app that can help you here. The app resets your Wi-Fi system files (same as when you reinstall the Wi-Fi drivers in Windows, or you disable and enable the Wi-Fi adapter) and services and helps you to connect to the network and obtain the IP address.

Wifi fixer

If you know the range of IP address the router is broadcasting, you may configure your Android to use static IP address while connecting to the network.

Can’t Connect to Internet using Wi-Fi


There may be several reasons as to why you are not able to connect to the internet even when you are connected to the Wi-Fi. The reasons may be:

  • The router is not broadcasting internet services.
  • The IP address or the gateway is wrong.
  • Problem with the DNS settings.


You may use another device to check if the router is actually broadcasting internet. Also you can configure the IP address, the gateway and DNS manually to connect as their might be problems with DHCP.


These are pretty much most of the Android problems one might encounter on his device and the probable solution one can try to fix the problem. I don’t guarantee that you will fix the problem but it’s a good start nonetheless. And most of the solutions should work actually.

Top Image Credits: d00d

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Show archived comments (46)

Archived Comments

  1. Montuzama says:

    my android phone kept scanning and did not identify any network. I installed wifi fixer but that is also helpless, it keeps resetting but once it turns wifi on it says invalid

  2. JJL says:

    my android phone can’t identify any network 2 , and its say that no network connect ,i m using xperia x8 zence fil rom:( HELP PLSSS

  3. On all of my android devices (My old phone, LG Marquee, my kindle fire on the stock rom and on an ICS rom, and my current phone, a galaxy s2) when I connect to my wifi it says “Connecting…..” then instantly switches to “Saved, secured with WPA2” and loops with this forever, until eventually it might connect.
    What could be causing this.

    • G Stevenson says:

      Did you have any luck with this? Mine all started after I did a hard reset on my RAZR MAXX.

    • Karan Bhullar says:

      Did you figure it out? Mine just started doing it now.

  4. ivi says:

    my phone connected in wifi but can not acces into internet

  5. Bawn says:

    Google play screwed mine up. Is it any wonder the fix is on their website. I suspect control or big brother style programming.

  6. rao says:

    thks boss for you r infrm

  7. Sagar A says:

    the last option is poorly explained. How to correct the DHCP or IP assigning thing for the phone?? Internet IS being broadcasted. Laptops work fine and get the net. Phone only shows wifi network.

  8. om kapoor says:

    i can connect a wifi internet connection through my laptop but not through my LG smartphone….it suggests wifi connected and I can acess to ip as well too through my phone but when I try to open any webpage I can’t do so….my router is within my room ….plz help me asap…

    • Neith74 says:

      I have LG smartphone too, but few hours it workedm now it can’t connect to internet through wifi.

  9. Ernesto Felix says:

    I bought 2 Andriod Tablets for my kids. When I try to connect to my home wifi it finds the network, I type password, it saves it, tries to authenticate but never connects. I have 2 Iphone, 2 laptops, PS3 and Sony net tv box that all have no issue with the current Wifi. I don’t get it, MAC is disabled, Password is right, Chaged router channels and still nothing. However I have had problems in the past with this ASUS router. I had to change the IP address for to something else because of the Ethernet Router would not work unless changed. Need help should I just buy a new wifi router?

    • Gen says:

      what is the security of your router? I had the same problem with my new nexus 10 and I search and the problem was that I had to change my router security to wpa2. Now it is working almost like a charmed, it’s disconnecting often… but when i disconnect and reconnnect my router everything is fine

  10. Vinh Nam says:

    Obtaining IP Address Infinite Loop<<< How can i get wifi-fixer without internet connection?

    • Usman says:

      get the apk file of it through some others computer and install it in your device

    • OsamaAli says:

      Go to ur Wifi router settings and check the number of people using ur wifi..increase the limit or unblock ur device from the list of wifi user

  11. pamela says:

    I have a Pantech breakout (android) my wifi shows connect and some features work however when I open play store or emai and try using yahoo messanger it shows no connection….please help

  12. I had installed a “Wifi file manager” to show my wifi passwords.And
    after use this, can’t connect to wifi anymore,it says
    “error”.Uninstalled the program,restart,nothing…,still error when i
    tap for connection.I have LG O2X – Rom “CM7 Alien Revolution v2.1 FINAL”-“kernel ETaNa”.What should i

  13. Alex says:

    I have problem on my android, I start some boot program who delete something on my phone and from that day wifi dont work. This is screenshoot from phone

  14. victor says:

    Thanks dear

  15. Bob Kao says:


    If you try to reset your phone or Wi-Fi AP, but these actions also is fail, please to try to change your DNS setting of phone or NB from Auto to fix.
    Maybe this issue is your WLAN signal be weaken between your phone or NB, you can try to replace your WLAN or to paste “Perfecting Signals” on your WLAN Box for improve its quality of the WLAN signal.
    More detail info to see below link:

  16. TZone says:

    Everyone is so adamant that Android is the best OS out there, yet there are all of these apps you can install to fix your wifi issues. I’m just going to throw this out there, Blackberry and IOS just work. I never had an issue with either OS through the various versions I have run and they always connect. I’ve using an Android phone for a few months now and I can’t believe how terrible this is. I literally have to reset wifi and bluetooth every time I want to use it. This is sad, get your stuff together Android. I want to like it, but man is it hard when simple things just don’t work.

  17. Akash B says:

    Sir,My android device is Celkon_A97 , it used to be good with wifi connections and all the stuff, but after i rooted my device ,it stopped to scan for wifi spots,it is showing scannin but no results are being displayed

  18. sm09 says:

    im having the (connected but no internet) problem, got any pointers?

  19. fado41 says:

    I have a very strange problem regarding wifi. I only cant connet to play store and use youtube. Play store says that ther is no connection however youtube says “unsuported format”. Any help?

  20. Coinneach says:

    My droid constantly drops off my home Wifi. I have it set to never disconnect under lock, but it drops anyway. My Windows phone has no problem staying connected, so it’s not the router.

  21. person says:

    whenever i go to settings on my android, it asks you to either force close or wait. if you press wait, my phone lags and restarts. now it does this almost every 5 minutes, my android lags, and takes about 2 minutes. And on top of that the wifi won’t work

  22. mvp says:

    Hi. This was my solution for my LG phone and Nexus 7:

    In my router I changed the mode to b & g and wallaaaaaa both apparatus work now.

  23. nishant says:

    my phone detects my home wifi and when i enter password and try to connect it says “saved,secured with wpa2” but does not connect to it??? please help…..

  24. OR8 says:

    Got wifi fixer (via mobile data – doh!) and it solved my problem thanx.

  25. WebMDGuruSolutions says:

    If you want to know more about- how to hard reset any android phone then you can see the following thread.

    Hope it helps you.

  26. Kimberly Michele Knotts says:

    Received my Kindle HD 8.9 in mid November 2013. At home I have no issue connecting to the internet, but at church it says I am connected but there is an X over the wifi at the top of the screen and I am completely unable to connect to anything online. Over Christmas break, the same problem has stared on all android based devices in our school/church. Windows based and Apple have no problems. We’ve reset the router, turned off firewalls, adjust security settings, and assigning static ip’s We’ve changed the band and mode. Now, we are just clueless. this really needs to be fixed as many of us are very reliant on our devices and internet, and it affects many of our school teachers. Any more suggestions?

  27. Alex Mir says:

    i am using a china made mobile of symphony bangladesh( symphony explorer W35) and it always continuously change its wireless mac id . my office uses mac id filtering for security …so i have to contact the it department whenever i need to connect via wifi…. is there any way make the mac id stable? i have already used mac changer, mac man, mac spoofer along with busy box and super su, my phone is rooted… please help!

  28. Lorena Pop says:

    Hey everybody…so i have this problem but only for a couple of days.. at first everything was great, my phone had no problem at all.. but lately ..when i connect it to the wifi at home some particular apps won’t work(youtube, whatsApp , my browser). so i connected my phone to the schools wifi and all this apps worked… and i don’t really understand how this problem came up since i haven’t done anything to my router , i haven’t changed any settings at all etc..can somebody help me please ?

  29. ClintJCL says:

    What if my wifi works just fine, but within 10 seconds of connecting, the connection disappears. The wifi is still enabled, but the connected network switches from “Employer_City” to “No internet connection”. Rebooting fixes it. I wish I could just find out WHY there is no internet connection so that I could fix it!

  30. michael says:

    my connection is not working

  31. Bonny Anthony Fernandes says:

    When I connect to WiFi using my android tablet, it shows connecting, authenticating, obtaining IP address, connected, then disabled. I also tried connecting to some open WiFi ,but they show the same thing. I can do a factory reset, but I don’t want to do it unless I’m sure its gonna solve the problem

  32. whysea says:

    I can connect from my phone to home Wifi, but that kills the Wifi from my Win7 laptop. This is systematic. Any solution?

  33. William says:

    If anyone could help that’d be great. Wifi will disconnect on my phone whenever I attempt to watch a video, whether it’s a two minute thing on YouTube or an episode of an anime or anything else. It’ll also do it at other times but always during a video. It’s not my wifi because my game system works perfectly with it. I’ve downloaded the wifi fixer app but it’s not working. My phone is a Tmobile Android, somewhat older model.

  34. Ricky Jagyasi says:

    thanks bro :)
    Ashish thanks for your support
    it works

  35. Gee says:

    Thank you for the post, amazing solution. My android was always stooping Wi-fi after a while when I restarted, now with Wi-fi fixer is all going well. Cheers

  36. i have micromax canvas 2 colours, it connects wifi and works very good internet, but as i start any other device like my laptp or any other android phone – every other device remain connected wifi but micromax wifi stops and always shows obtaining ip address after sometime says secured wpa2psk and wifi stops …this happens ….can any body sort this problem

  37. OsamaAli says:

    Go to ur Wifi router settings and check the number of people using ur wifi..increase the limit or unblock ur device from the list of wifi user. It worked for me..hope works for u all

  38. deanbartley says:

    I’ve found turning off Bluetooth seems to help keep my wifi connection working.